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25+ Years of Excellence.

Upholding our reputation as the most reliable provider.

Experience the Difference - (630) 607-1500

Nikki

Customer Operations Manager
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Al

Healthcare Logistics Manager
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Shemeka

Enterprise Account Manager
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Jorge

Director of Operations
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REAL STORIES FROM REAL EMPLOYEES

Real People Who Are Passionate About the Details

K&L Freight Management

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Russell Gallemore - Founder of K & L Freight Management

Russell Gallemore
Founder of K & L Freight Management

K & L Freight Management is a privately owned, asset-hybrid third-party logistics provider. Established in 1997, K & L has a strong emphasis on delivering a premium, tailored customer experience, determined by the sensitivity, characteristics and requirements of each shipment.

The company offers a wide-spanning network of dry and temperature-controlled 53’ vans, lift gates, and specialized small equipment for full truckloads, exclusive partial loads, airport drops & recoveries along with both domestic & North American rail capabilities.

With expertise in supporting Food, Healthcare, Manufacturing, and Government end-markets, K & L drives its differentiated service with a thoughtful balance of human and technological resources to ensure service is never compromised.

Headquartered in St. Charles, IL, other offices are strategically located in Chicago, IL, El Paso, TX and Guadalajara, Mexico.

Unrivaled Solutions Delivered

EXPERIENCE THE DIFFERENCE
630-607-1500

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Nikki - Customer Operations Manager - K & L Freight Management

NIKKI

Customer Operations Manager

Overseeing the customer experience for a logistics provider that runs head first into providing solutions to shippers’ most critical shipments speaks volumes for Nikki.

Her ability to coach a team of enterprise account managers through navigating the day-to-day curve balls, developing long term lane commitments, and building trusted relationships based on communication and dependability is respected by the Founder. Starting in a customer service assistant position 5 years ago, Nikki learned how to manage all of the little details that go into a successful shipment.

From there, she quickly began managing and growing her own accounts. As a repeat Employee of the Year (2019, 2020), she shines in her ability to continually keep a global food brand’s production line humming; available as 24/7 support for every customer in need. Nikki loves a challenge, especially when it’s crunch time!

 

Her infectious laugh keeps everyone around her in good spirits and she’s excited to start planning her wedding next year!

Al - Customer Operations Manager - K & L Freight Management

AL

Healthcare Logistics Manager

The unique needs of shippers in the healthcare industry require relentless attention to detail and premium care. Al is available on demand, 24/7 for his growing, dedicated accounts’ customers and plays a key role in our fleet division, eliminating the potential for degradation of information.

Having started his career at K & L in 2005, he has over 17 years of experience in dispatch, warehousing, driver management and planning, DOT compliance, is a TSA coordinator, and has been inducted into the Haul of Fame. Al has played a key role in training drivers and operational staff, and ensuring K & L’s founding premium standards of service have never wavered.

While preserving the integrity of pharmaceuticals and life science’s clinical trials, he is genuinely motivated by the opportunity to make a huge impact on lives daily by doing what he does best; maximizing our specialty equipment and drivers’ availability to deliver time-critical, vital medical transportation solutions. Al’s a loving, new father of an energetic two year old son and has even bowled a 300 game!

Shemeka - Customer Operations Manager - K & L Freight Management

SHEMEKA

Enterprise Account Manager

Shemeka has high standards for servicing her dedicated accounts, continues to grow strong relationships, and provides a top-notch, customized service experience for their unique needs and preferences.

 

Having been in the logistics industry for nearly a decade, she’s a great example of how a strong work ethic and great energy can propel your career.

Starting in night operations, Shemeka learned firsthand what goes into our critical after-hours standards, and has applied that operational expertise towards solving her customers’ most difficult situations, aiming to always be their first call.

 

Aside from her genuine care and contagious smile, Shemeka earned the 2021 Employee of the Year award. She’s a family oriented, mother of two teenagers who loves to laugh!

Jorge - Customer Operations Manager - K & L Freight Management

JORGE

Director of Operations

Spearheading the launch of the Guadalajara, Mexico office, Jorge has built and trained a team of carrier development and operations associates focused on intra U.S. and cross border logistics.

His fast-tracked growth during his 5 year career in the logistics industry can be attributed to his focused, process-oriented, continuous improvement approach to maximizing results of efforts; preaches work smarter, not harder. The work ethic of him and his team has significantly increased the available capacity of quality carriers in the network, servicing K & L’s rapidly growing customer demand.

Having the ability to be a positive influence on his team, coaching and developing their skillsets is what drives him each day. Jorge loves photography, capturing architecture and landscapes from his travels. His passion is music and playing the drums.